Privacy Policy

Eclypso Software Limited ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it.

Who we are

Eclypso Software Limited is a software development and cyber security company registered in England and Wales. Our registered address is in Birmingham, England. You can contact us at team@eclypsosoftware.com.

What data we collect

When you use our website, we may collect:

• Contact form submissions: your name, email address, phone number, and message when you submit our contact form or job application form.
• Usage data: anonymised data about how you use our website, including pages visited, time spent, browser type, device type, and referring website. This is collected through Google Analytics 4 with anonymised IP addresses, and only if you accept analytics cookies.
• Cookies: small text files stored on your device to remember your cookie preferences and support analytics. See the Cookies section below.

How we use your data

• Respond to your enquiries and contact form submissions
• Understand how visitors use our website so we can improve it
• Measure the effectiveness of our content and marketing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We will never send you unsolicited marketing emails.

Who we share data with

• Google Analytics (anonymised usage data only, no personally identifiable information, and only with your consent)
• Netlify (our hosting provider, which processes form submissions on our behalf)
• No other third parties

Legal basis for processing

We process your data on the following legal bases under UK GDPR:

• Consent: you actively submit your data through our contact forms and accept cookies
• Legitimate interest: we use anonymised analytics to improve our website

Data retention

• Contact form submissions: retained for 12 months, then deleted
• Analytics data: retained for 14 months (Google Analytics default), anonymised
• Cookie preferences: retained for 12 months

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Object to processing based on legitimate interest
• Data portability

To exercise any of these rights, email us at team@eclypsosoftware.com. We will respond within 30 days.

Cookies

Our cookie consent banner explains the cookies we use. Essential cookies store only your cookie preference. Analytics cookies power Google Analytics 4 and load only after you accept them. You can change your choice at any time via Cookie Settings.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will be changed accordingly.

Contact

If you have any questions about this privacy policy or how we handle your data:
Email: team@eclypsosoftware.com
Company: Eclypso Software Limited
Location: Birmingham, England